How to set up your Zeal account?
Zeal is our new payment partner. To set up your Zeal account, new and current Jyvers need to claim a Jyve through the app.  Follow the steps below:  T...
FAQ's regarding Paycard
Where can I use my Paycard?  In-store POS: Use your Google/Apple wallet at in-store point-of-sale terminals.  Online: Use your Paycard to pay bills on...
How do I find Jyves?
To view available Jyves: 1. Open the Jyve App. 2. Your home screen will be Find Jyves. 3. You'll see pop-up boxes displaying dollar amounts. These are...
How do I complete the Yardstik background check?
When you try to claim a Jyve for the first time, you’ll start the onboarding process to become a Jyver.  To get started: 1. Download the Jyve app and ...
How to set up your Zeal account? (For Current Jyvers)
Zeal is our new payment partner. For current Jyvers, you still need to claim a Jyve to set up your Zeal account.  Follow the steps below:  To find Jyv...
What to Do If a Jyver Cannot Submit or Complete a Job in the App
If you encounter issues preventing you from submitting or completing a job in the Jyve app, such as failed image uploads, lack of cellular service, or...
How to sign up as a Jyver?
When you try to claim a Jyve for the first time, you’ll start the onboarding process to become a Jyver.  To get started: 1. Download the Jyve app from...
How to claim a Virtual Orientation job?
To access the skills demo Jyves, please follow the instructions provided below: To find Jyves, simply head to the Find Jyves screen. For the job pos...
What is Jyve and How Does It Work?
What is Jyve? Jyve is a technology-driven marketplace that connects businesses with skilled workers, known as Jyvers, to complete various tasks in ret...
Quick Payout Jyves
Quick Payout Jyves refer to tasks that qualify for accelerated payout compared to the standard next Friday payout schedule. These Jyves will be clear...
How Do I Get Paid?
When you claim your first jyve, you will move through two steps prior to claiming.  Submit for a background check through our partner, Yardstik. Comp...
When can I find Jyves?
Simply head to the ' Find Jyves ' screen. Jyves are typically posted on the app up to 14 days in advance.  All new Jyves are claimable at 8:00 AM dail...
How to claim a regular Jyve? ( jobs that do not require any certification)
To find Jyves, simply head to the ' Find Jyves ' screen. For the job posting schedule, repeatable jobs have specific daily schedules, project jobs are...
Why can’t I claim a Jyve?
Jyvers may encounter errors when claiming a Jyve. Some reasons for this could be: Jyver does not have the required certification Jyver has not submitt...
Where can I find more information about the background check process?
We use Yardstik to perform background checks for potential Jyvers. While we’re not able to answer specific questions about your background check, Yard...
Jyve Breach Policy
**Jyve Breach Policy is set to be in effect Monday September 4th, 2023. This Breach Policy contains a set of guidelines and procedures that outline ho...
What are the standards for passing the background check?
All potential Jyvers must pass a background check before they can become a Jyver. To be eligible to become a Jyver: You must not have been convicted o...
What are the technical requirements for the Jyve app?
To use the Jyve app, you should have: A cell phone with a working camera (for taking pictures of completed work and fulfilling other Jyve tasks). A c...
What are the requirements for becoming a Jyver?
To become a Jyver: You must be at least 18 years old. You must be eligible to work in the United States. You must be able to pass a background check ...
How do I claim a Jyve?
To view and claim available Jyves: 1. Open the Jyve app. Your home screen will be Find Jyves . 2. On the map, look for a square pop-up with a dollar ...
How do I unclaim a Jyve?
To unclaim a Jyve: 1. Open your app and go to My Jyves . 2. Click on the Jyve that you want to unclaim, then select Unclaim .
What are the types of jobs available in the Jyve app?
We're currently expanding and exploring different job opportunities for our Jyvers. In the meantime, we're offering stocking jobs at our affiliated st...